Privacy Policy

1. Who We Are

Tarinova is a nutrition reference and guidance studio based at 62 Tottenham Court Road, London W1T 2EY, United Kingdom. For the purposes of data protection legislation applicable in the United Kingdom (including the UK GDPR and the Data Protection Act 2018), Tarinova is the data controller for personal data collected through this website and through individual consultation enquiries.

If you have any questions about how your personal data is handled, you may contact us at [email protected] or by post at the address above.

2. What Personal Data We Collect

We collect the following categories of personal data:

• Contact data: name, email address, and telephone number submitted via our contact form or by email.
• Enquiry content: the message content you submit when making an enquiry, including the type of service requested.
• Consultation intake data: for individuals who proceed to an individual consultation, a brief intake document covering dietary patterns and personal goals. This is collected only with your explicit agreement.
• Technical data: IP address, browser type, device type, pages visited, and session duration. This data is collected via cookies and analytics tools. See our Cookie Policy for detail.

We do not collect sensitive personal data categories (as defined under UK GDPR Article 9) unless you voluntarily include such information in a message or consultation document, in which case your submission constitutes explicit consent to its processing for the stated purpose.

3. How We Use Your Personal Data

Personal data collected through this website is used for the following purposes:

4. Data Sharing and Retention

Tarinova does not sell personal data to third parties. Data is not shared with third-party marketing organisations. The following limited sharing may occur:

• Email service providers used to manage correspondence (data processing agreements are in place with all such providers).
• Analytics platform providers operating under data processing agreements with anonymisation or pseudonymisation applied.
• Legal or regulatory authorities where disclosure is required by applicable law.

Retention periods: Contact enquiry data is retained for 24 months from the date of last correspondence. Consultation intake documents and session notes are retained for 36 months. Technical analytics data is retained for 14 months. After these periods, data is sesupportly deleted.

5. Your Rights Under UK GDPR

You have the following rights regarding personal data we hold about you:

• Right of access: to request a copy of personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your personal data where there is no overriding legitimate reason for continued processing.
• Right to restriction: to request that processing is restricted in certain circumstances.
• Right to portability: to receive personal data you have provided in a structured, machine-readable format.
• Right to object: to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

6. Cookies and Policy Updates

This website uses cookies to operate, analyse, and improve the experience for visitors. A full description of cookie categories used, their purpose, and how to adjust your preferences is provided in our Cookie Policy.

This Privacy Policy may be updated periodically to reflect changes in legislation or Tarinova's data practices. The date at the top of this page indicates when it was last revised. Material changes will be noted on the website for a period of 30 days following the revision.

For all data protection enquiries, write to: Tarinova, 62 Tottenham Court Road, London W1T 2EY, United Kingdom, or email [email protected].